Showing posts with label tripadvisor. Show all posts
Showing posts with label tripadvisor. Show all posts

Sunday, 28 February 2010

Ooh, baby, do you know what that's worth?

Tripadvisor still rates Heaven Restaurant as the number one in Rwanda, a statistic which Heaven proudly quotes on their website. Perhaps the casual diner would prefer to hear the views of the general public on Tripadvisor than what a smartarse with a blogspot account thinks, but just remember this: the general public like eating at McDonalds.

Do check out the Heaven website though - my partially exposed bumcrack still appears peeping slyly at you in a photograph on the Heaven homepage. What a glorious legacy.

Pleasingly, the menu has changed since my last visit, but my concentration span is low so I order the default burger which impressed me so much on my very first visit. I also got to taste a Turbo King beer, a dark beer with a Trappist vibe going on. At about 8% though, overconsumption might lead to errors of judgement.

An amuse bouche is normally the chef's excuse to show off a bit, but here we are presented with the same baby poo on chapathi chips as they were knocking out two years ago. Yawn. They still haven't listened about the Guacamole either. A squeeze of lime juice, an extra pinch of salt, and maybe a spot of chilli is all it takes folks.

The burger seems to have declined. Despite ordering medium, it comes well done, very dry, and about the size of a bottle top. The bun is also dry and slightly burnt, while the triangle of cheese is barely visible. Chez Lando do a better burger. Yes: Chez Lando. Chips (fries) are good though. Very crisp and more-ish.

Making fish and chips - proper British fresh-from-the-chippy fish and chips - is both a delicate science and a fine art. Either do it properly or don't do it at all. Likewise ravioli: it looks all handmade and nice, but why force it to swim in a big red puddle like some sort of bizarre alien crime scene?

So, top marks for chips (fries) and very good service. Top marks for that view as well. I had a quick poke around in the kitchen too, which seemed very clean, until I was politely ejected. I can't quite put my finger on why Heaven always strikes me as a bit weird though. It's a bit like going on the London Eye. You can enjoy the view, especially at night, but it's expensive, and you're in a bubble isolated from the people in the city down below, surrounded by overweight tourists.

Number 1? Nope, maybe top five on a good day.

Monday, 25 August 2008

It's a small town

I've been continuing my quest to see what the man on the street thinks about eating out in Kigali, and stumbled across an interesting little coincidence...

Check out the reviews of the Heaven Restaurant in Kigali on Tripadvisor.

Lots of positive reviews. I concur - its a good place to eat. Now look a little closer:
  • Note the language used. Each of the reviews reads like a press release.
  • Check out the reviewer profiles. 4 out of 5 joined within a couple of days of each other, and immediately gave Heaven glowing reviews. They haven't reviewed any other places.
  • Where are the reviewers located? NYC, Boston, San Francisco... Next time you go into Heaven, ask the owners for a little potted history.
  • Google the names of the reviewers with the names of the owners. Hello there!
What an extraordinary coincidence.

Mixed but mostly very positive reviews of Heaven have already appeared on Kigali Restaurant Reviews and Jifflings. The reviews still stand (its still a great place to eat), but they are not due to another extraordinary coincidence.

By the nature of my eating habits, I have developed good relationships with restaurant owners and staff in Kigali and elsewhere, and yes - I sometimes get special treatment at some places due to my repeat custom, and maybe even because of this blog. However, the reviews are always impartial and not driven by any special service or favours I receive.

News of the best places always comes from genuine reviews and, more importantly, genuine word of mouth.